Alphero Limited (we, us, our) complies with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information. Personal information is information about an identifiable individual (a natural person).
This policy sets out how we will collect, use, disclose and protect your personal information.
This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see www.privacy.org.nz.
We may change this policy by uploading a revised policy onto the website. The change will apply from the date that we upload the revised policy.
This policy was last updated on 29 September 2022.
We collect personal information about you from:
If possible, we will collect personal information from you directly.
We will use your personal information:
We may disclose your personal information to:
A business that supports our services and products may be located outside New Zealand. This may mean your personal information is held and processed outside New Zealand.
We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.
Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates.
In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will take reasonable steps to note the personal information that you requested the correction.
If you want to exercise either of the above rights, email us at hello@alphero.com. Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting).
We may charge you our reasonable costs of providing you copies of your personal information or correcting that information.
While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.
If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information. We suggest you review that site’s privacy policy before you provide personal information.
We use cookies (an alphanumeric identifier that we transfer to your computer’s hard drive so that we can recognise your browser) to monitor your use of the website. We use the term cookies in this cookie policy to mean cookies or similar technologies such as web beacons, clear GIFs, and pixel tags. You may disable cookies by changing the settings on your browser, although this may mean that you cannot use all of the features of the website.
Cookies can be session or persistent cookies. Session cookies are temporary and only stay on your browser until you stop browsing. Persistent cookies stay on your device until they expire or are deleted.
The cookies used on our website may be first-party cookies (i.e. set by us) or third-party cookies (i.e. cookies set on our website by a person other than us). The third-party companies that place cookies on our website will have their own privacy policies.
By continuing to use our website and related services, you indicate your agreement for us to use the cookies described below.
We use third-party analytics to collect information about users of our application, visitors to our website. These applications collect anonymous and aggregated information related to your device, browser, IP address, network location, and website activities to measure and report statistics about your interactions on our website. We use this information to help us manage the performance and design of our website and to improve our website.
We may also collect and use anonymised information about your device, systems and browser software to provide product support, statistical analysis, research and other services related to the website, including any of its features or tools.
For further information on how these applications use your personal information when you use our website and how to opt out of Google’s and Firebase use of cookies, see here.
You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit our website and attempt to use our services, you may not be able to access certain parts of our website or services, and some functionalities may not work.
You can find out more information about how to change your browser cookie settings at www.aboutcookies.org.uk.
If you have any questions about this privacy policy, our privacy practices, or if you would like to request access to, or correction of, your personal information, you can contact us at hello@alphero.com.